Ericsson to provide worldclass managed services for Flow mobile networks in Caribbean

first_imgFacebook Twitter Google+LinkedInPinterestWhatsAppMIAMI, FL– July 12, 2016 Ericsson (NASDAQ:ERIC) will extend its long-term relationship with C&W Communications, which operates the retail brand Flow, and its new owner, Liberty Global (LiLAC Group), to provide world-class managed services, including operating and managing the Flow mobile network and field services and monitoring the network management for Flow in the Northern Caribbean region.C&W and Liberty Global’s strategic partnership extension with Ericsson further strengthens their commitment in improving the quality and reliability of its services and strong network performance to customers. The three-year contract will include top-of-the-line field services (including corrective and preventive maintenance of the mobile core and radio equipment) and a Network Operations Center (NOC) to monitor and maintain the mobile network for Flow in the Anguilla, Antigua, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, St. Kitts & Nevis, St. Lucia, St. Vincent and Turks & Caicos markets. With these enhancements, Ericsson will help Flow deliver a best-in-class level of performance, such as higher network availability and reduced outages.  As a result, customers will see improvements in data and voice quality and overall mobile experience, aimed at helping Flow further improve their Net Promoter Score (NPS); a measure which gauges a customer’s overall satisfaction with service as well as brand loyalty.“This partnership with Ericsson is part of C&W’s strategy to continually invest in our network, improve the quality of service and innovate technology for our customers throughout the region,” said Carlo Alloni, Executive Vice-president and CTIO, C&W. “With this long-term business relationship with Ericsson, they will bring best practice processes, tools and methods to significantly improve our customers’ experience throughout our mobile network.”“Continuing to provide managed services for Flow’s mobile network builds on our regional leadership, supporting our customers so that they can capitalize on innovation to increase their operational efficiencies and explore new go-to-market models. Ericsson will maintain the network at a superior quality so that subscribers enjoy the best experience available,” said Jean-Claude Geha, Head of Managed Services at Ericsson.Ericsson is the global leader in telecommunications managed services, managing networks for multiple operators worldwide via a combination of global and local network operations centers. Ericsson employs 66,000 services professionals in 180 countries, and provides managed services for networks that serve more than 1 billion subscribers. In addition, Ericsson is present today in all high-traffic LTE markets including US, Japan, and South Korea, and is ranked first for handling the most global LTE traffic. Forty percent of the world’s mobile traffic is carried over Ericsson networks. Facebook Twitter Google+LinkedInPinterestWhatsApp Related Items:last_img read more

San Diego Superior Court officials open decadesold time capsule

first_imgSan Diego Superior Court officials open decades-old time capsule Categories: Local San Diego News FacebookTwitter 00:00 00:00 spaceplay / pause qunload | stop ffullscreenshift + ←→slower / faster ↑↓volume mmute ←→seek  . seek to previous 12… 6 seek to 10%, 20% … 60% XColor SettingsAaAaAaAaTextBackgroundOpacity SettingsTextOpaqueSemi-TransparentBackgroundSemi-TransparentOpaqueTransparentFont SettingsSize||TypeSerif MonospaceSerifSans Serif MonospaceSans SerifCasualCursiveSmallCapsResetSave SettingsThe San Diego Superior Court took a look back at life in San Diego 56 years ago. Superior Court officials opened a long-sealed time capsule from December 1961.The metal container was placed in the cornerstone of the now-vacated county courthouse untouched until now.Inside the capsule were court documents and newspapers announcing John Glenn’s trip to the moon.There were also congratulatory letters from past presidents to the new courthouse.The contents of the time capsule will be added to the San Diego History Center’s collections over at Balboa Park KUSI Newsroom May 18, 2018 KUSI Newsroom, Posted: May 18, 2018last_img read more

Chic ways to style for a Sunday brunch

first_imgBrunch is usually a casual affair and often we meet friends and family to catch up with them over brunch. Thus, what you wear should be something thats comfortable and also makes you feel good about yourself. Often, men end up either being too formal or casual at brunches but not anymore. Experts suggest some looks that are just too perfect for the kind of brunch you’re going to attend: -A little funk: Well, if you’re attending a brunch with your friends or relatives, then atmosphere being super casual will let you experiment with different styles. Here, you can sport your cargo pants paired with a white crew neck T-Shirt and sneakers. The other look is to fold the hem of your pants and pair it up with a colour block T-shirt in blue, maroons or a conversational printed Tee with espadrilles; the combination is a thumbs up. Also Read – Add new books to your shelf-Semi-formal combo: For the formal brunch outing, opt for a semi-formal look. You can pair your formal blazer with a pastel colour polo shirt, navy blue jeans and tassel loafers. A button down shirt with khaki pants would also look neat and cool enough to leave an impression amongst your colleagues. -Go for prints: Well, if your girlfriend has invited you over a brunch, then it is time to show the uber cool side of you. Don’t keep it too casual to walk in slippers. Choose a half sleeved floral shirt paired with straight pants, throw on a bomber if you may like, put on your favourite shades and you’re good to go. Also Read – Over 2 hours screen time daily will make your kids impulsive-Layering: With the cold weather setting in, coat, cardigans are good options. They look different and are much more comfortable than blazers and dinner jackets. It’s a good season to layer up and finding good jackets is important for that. Experiment with not just colours and styles but also fabrics like terry, denim, fleece, etc. -Style with sweatshirts: Sweatshirts are a wardrobe staple but something to look out for this season is details. Interesting panel details, contrast stitch lines, pleat details, among others make for subtly interesting styles.last_img read more

How Wildfire Helped One Small Business Power Its Social Media Campaign

first_imgOriginal Joe’s makes friendsNew marketing firepower made the restaurant more popular online:More than 34,000 people viewed the free wings offer on FacebookWebsite traffic rose 7 percent per month after the Wildfire-fueled campaignFeedback on Facebook went up 775 percent during the month of the promotionCurrent number of “likes” on Facebook: 12,478When Original Joe’s first signed on with Wildfire, only about 1,300 customers had “liked” the restaurant on Facebook. Original Joe’s responded by rolling out a coupon promotion offering users who endorsed its Facebook page a free one-pound order of chicken wings, redeemable at any location.”The campaign ran for three weeks,” Humphreys says. “At the end, we’d given out more than 7,000 coupons and had more than 10,000 likes–we gained a lot of momentum.”Co-founders Victoria Ransom and Alain Chuard began developing the Wildfire platform while running their previous venture, adventure travel startup Access Travel. “The best way for brands to engage with consumers is to offer them deals and contests, so we decided to give away a free trip,” Ransom says. “But it’s very complicated to run a sweepstakes on a Facebook fan page, so we had to create an app to do that. Most small and medium businesses face the same problem, so even though we built Wildfire for our use, we decided to put it out there for others. We realized it could be a big opportunity.”That’s an understatement. Since launching in mid-2009, Wildfire Interactive has worked with tens of thousands of brands ranging from mom-and-pop outfits to corporate behemoths like Amazon, Target and Electronic Arts. The majority of Wildfire customers go the DIY-with-help route. Wildfire’s self-service toolset includes a six-step wizard that automatically builds campaigns customized according to a company’s demands. With the click of a button, the finished promotion is beamed out to millions of potential customers across the social media sphere.Wildfire also offers cost-effective tips and tricks for improving user engagement and generating viral attention. Campaigns start at basic packages ($5 sign-up fee and 99 cents per day) to more customized plans ($250 sign-up fee and $4.99 per day). Wildfire’s “white-label” services feature fully customizable campaigns.Expect Wildfire to keep spreading: According to Ransom, the firm plans to introduce a broader set of tools addressing all facets of the social media experience. “Campaigns are great for building up a fan base and keeping them engaged, but there’s more to growing an audience,” she says. “We want to provide tools that deliver tangible, measurable results. We also want to offer tools that are easy to use. Our partners don’t need tech knowledge to use our platform.”Meanwhile, Original Joe’s is already plotting its next social media promotion. “Using Facebook properly and engaging customers is a big perk,” Humphreys says. “Our Facebook page is becoming an interactive page–it’s virtually run by our fans. Every day we get questions about new locations or menu items. It’s so important to have an avenue to connect with customers outside of the restaurant.” This story appears in the August 2011 issue of . Subscribe » Free Workshop | August 28: Get Better Engagement and Build Trust With Customers Now When your restaurant operates under an old-school, back-to-basics brand name like Original Joe’s, chances are many patrons walk in expecting old-school, back-to-basics dining–you know, classic meat-and-potatoes fare. But Original Joe’s, with 40 locations across Western Canada, couldn’t be more au courant: Its globe-trotting menu spans everything from chicken gyoza (Japanese-style dumplings) to Mediterranean short ribs to poutine (French fries topped with cheese curds and brown gravy–a signature dish from Quebec, just a few provinces over). There’s even a special menu for gluten-sensitive diners.Original Joe’s takes a similarly progressive approach to its digital marketing outreach efforts. Like many rival restaurant franchises, the chain is increasingly active on Facebook, but the company struggled to translate customers’ in-store enthusiasm to online interest. “We realized social media is here to stay, but we couldn’t figure out the best way to capture an audience,” says Jeff Humphreys, the Original Joe’s Franchise Group’s manager of digital and social media.Original Joe’s spiced up its Facebook presence with the help of Palo Alto, Calif.-based Wildfire Interactive, which provides companies of all sizes with web-based tools that creatively engage users across the social networking landscape. Wildfire’s solution helps small businesses develop branded, interactive campaigns, including sweepstakes, coupons and user-generated content competitions. The campaigns run on Facebook, Twitter and company websites, complete with widgets that make it easy for consumers to share the promotion with friends. 4 min readcenter_img Enroll Now for Free This hands-on workshop will give you the tools to authentically connect with an increasingly skeptical online audience. July 26, 2011last_img read more